Terms and Conditions

1. About These Terms

These Terms and Conditions govern your use of the Islamabad Visa Services website and our visa consultancy and ticketing services. By using our website or engaging our services, you agree to these terms.

2. Our Services

Islamabad Visa Services provides visa consultancy and flight ticketing assistance from our Islamabad office. We assist with document preparation, application guidance, and appointment support for visa applications to the destinations listed on our website.

3. Visa Application Outcomes

Final approval of any visa application rests solely with the relevant embassy, consulate, or immigration authority. Islamabad Visa Services facilitates and guides the application process but cannot guarantee approval, processing times, or outcomes, as these are determined entirely by the receiving country's authorities.

4. Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful information and documentation. Islamabad Visa Services is not liable for delays, rejections, or complications arising from incorrect, incomplete, or fraudulent information supplied by the client.

5. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Privacy Policy

1. Information We Collect

When you contact us through our website, WhatsApp, phone, or in person, we may collect your name, email address, phone number, and any details you share regarding your visa or ticketing inquiry.

2. How We Use Your Information

We use the information you provide to respond to your inquiries, prepare and process visa applications on your behalf, and communicate with you about your case. We do not sell your personal information to third parties.

3. Sharing of Information

We may share necessary application details with relevant embassies, consulates, or airlines strictly for the purpose of processing your visa or ticket request. We do not share your information for marketing purposes without your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

5. Your Rights

You may contact us at any time to ask what information we hold about you, or to request its correction or deletion, using the contact details on our Contact page.

See our full Privacy Policy page for more detail.

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device that help websites function properly and understand how visitors use them.

2. How We Use Cookies

Our website may use cookies for essential site functionality and to understand website traffic through analytics tools, so we can improve our content and services.

3. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect how parts of our website function.

Refund & Cancellation Policy

1. Service Fees

Our consultancy service fees cover the time, expertise, and support we provide in preparing and submitting your application. Please discuss our current refund terms with our team before making payment, as they may vary by service.

2. Third-Party and Government Fees

Visa fees, embassy fees, and airline ticket costs are set and collected by the relevant embassy, consulate, or airline and are generally non-refundable once an application or booking has been submitted, regardless of the outcome.

3. Cancellations

If you wish to cancel a request before it has been submitted to the relevant authority or airline, please contact us as soon as possible so we can advise you on the applicable terms.